At Bay Bikes you can either choose to rent or buy an e-bike. Not interested in owning an e-bike or want to try before you buy? Explore our rental options here.
If you are looking to buy an electric bike, we're here for you too. As an official reseller of DiroDi, we are selling all the DiroDi electric bikes. Available model for a test ride (rental) at Bay Bikes: DiroDi Rover Gen 3 (250W - 48V). We will deduct the rental price from the RRP, with a maximum of $100 (T&C's apply), if you decide to purchase this e-bike after your rental.
Any questions about stock or re-stocking dates? Send us a message now.
Bay Bikes Original will allow a return for exchange product or refund provided the item in question is
Satisfaction Guarantee or Change of mind
If you are not satisfied with the product, or if you have simply changed your mind within 14 days of product receipt, you can return the product for a full refund if there is no sign of usage on the product (e.g., scratches, dents, or any other types of wear and tear).
If a pre-order is cancelled prior to fulfilment of the advised pre-order date and or 7 days after order is placed, then this constitutes a change of mind. A full refund cannot be offered, and a 10% (of sale price) restocking fee will be applied.
Freight charges on “change of mind” returns will be covered by the buyer.
You will be responsible for properly repacking the product in its original packaging. If the original packaging is not accessible, the customer will be charged up to $100 for resending packaging material.
Damages During Return
If the product is damaged during return due to improper packing, the cost of repair will be on the customer’s side.
Refunds will be processed within 48 hours after the order has been received back by us.
Please follow the steps below to request a return:
Bay Bikes Original is an official reseller for ZIMEMO PTY. LTD. Terms & Conditions established by ZIMEMO PTY. LTD. apply to purchases of their products made through Bay Bikes. With the exemption of the ' Terms of Service', 'Return & Refund Policy' and 'bike assembly service'. You can find all Terms & Conditions applicable below.
Bay Bikes proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past and present and emerging. We acknowledge the Bunurong’s continuing relationship to the land, waterways, coast and sea. We respect that their connection and spiritual identity is maintained through ancient ceremonies, songlines, dance, art and living culture.
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